What to do if FirePoint Abruptly Quits
Make sure FirePoint is not being backed-up by a third party software application. Two backup methods exist, one is built-into 4D Server, the other is built into FirePoint. Use those backups and use third party backups to backup the backups only.
If you have backed-up FirePoint with third party applications you must upgrade FirePoint to correct damage which may have been caused to FirePoint's structure files by the third party backup process. Failure to upgrade will simply cause instability to continue.
Quit 4D Server. Run 4D Tools Compact. Make sure you remove the original data file and delete the extra "2" from the new Fire_PS2.4dd" data file before you restart 4D Server. Instructions for running 4D Tools are available on the FirePoint web site:
www.firepoint.com
Go to the Support page
Go to the FAQ
Make sure the drive partition hosting the FirePoint data file has sufficient drive space available.
Firehouses are great sources of computer viruses. Make sure you have virus protection software installed to monitor each disk that is inserted into the disk drive. If you think FirePoint has been infected by a virus go through the regular upgrade procedure to replace your FirePoint structure files.
Open the 4D Server application. Under the File menu select "Database Properties". Make sure "Publish Web Server at Startup" is NOT checked.
Make sure your NIC (Network Interface Card) drivers are up-to-date and compatible with the operating system you are using.
Make sure default printer drivers are selected on both the server and client PC's.